FAQs
Questions About Booking
What is included in the venue fee when I book Soaring Heights?
Depending on your plans, the fee may include access to one or both homes for one or more days, the hangar space for the event, cleaning fees.
For timings and booking Please contact us at 510-579-6605.
How can I book the venue for my event?
Dates are reserved on a first-come, first-serve basis. To secure a date, Soaring Heights must receive a completed and signed contract and 50% of the rental fee. Discussion of dates does not guarantee a reservation.
How do I schedule a tour of the venue?
Call or email us to schedule an appointment. We will be happy to show you around when there are no other guests.
Can I host a reception only at the venue? Is there a discounted rate?
Yes, you may host a reception only. Prices vary based on the guest count, the day of the week, and time of the event.
What is the cancellation policy? If I cancel will my deposit be refunded?
Cancel at least 90 days in advance to receive 100% of your deposit.
Cancel between 90 and 30 days before your event for a 50% refund of your deposit.
Venue reservation fees are non-transferable and non-refundable if you cancel less than 30 days before your event.
Do you offer discounts (Military, Senior, etc.)
We do not offer discounts. However, Monday–Friday and Sunday events have a lower rental fee than Saturday events.
How many guests can the hangar and homes accommodate?
we currently limit occupancy of the hangar space to 300 guests. The homes can sleep up to 14 guests each.
Before Your Event
Do I meet with someone prior to the event?
You will be able to schedule up to two site visits to plan your event. Please contact us via phone or email to schedule your visit.
Do you offer on-site event coordination?
No we do not, but someone will be available to answer your questions and assist when issues arise.
Do we have access to outside space?
Both homes have a patio and fenced backyard. The large hangar doors in the back, open up to a paved section that may be used for event space.
Are we responsible for tables, chairs, linens, silverware or plates?
For your convenience tables, chairs and 8x16 stage included in the default pricing from 04/01/2022 reservations including AC. Additional items are available for rent on-site at low rates. However, you may bring your own.
Can you create a small, intimate setting at your venue?
Either one of the homes can accommodate a stylish event for up to 20 guests. For larger groups, you may use the privacy screens to create intimate areas inside the hangar.
Can I set up the day before my event or earlier than 11:00 AM on the day of?
Timing of availability should be worked out with Property Manager during agreement.
Will the noise from the airplanes be bothersome?
We are located on the outskirts of the private airport. The noise from the small propeller aircraft taking off and landing on occasion is not a problem.
Can we walk around the airport and watch planes take off?
Because of safety regulations, pedestrian traffic on the airport is not allowed.
Does the hangar have a kitchen?
No, the hangar has only a wet bar and a clean-up area with a sink. The kitchens in the homes are not intended for event catering. You may choose your own vendors to cater for your event.
Is the hangar climate-controlled?
The hangar is well insulated and remains fairly comfortable. We installed 20 TON AC Units just for venue and it is included in the default pricing for all reservations made after 06/01/2022. Reservations made with previous owner(i.e. before 03/01/2022) required to pay fee to use AC units.
The Day of Your Event
What are the restrictions on decor? What is the policy on candles?
The only adhesive material allowed on the walls and floors, is stage/drafting/painters’ tape or gaffers tape. All other decorations must be freestanding.
You may use candles as long as they are enclosed in glass and the flame does not reach higher than 2” below the height of the glass.
Is confetti allowed?
No confetti, rice, bird seed, wish lanterns, or glitter are allowed. A $100 charge will be incurred if any of these are used.
Balloons are allowed, but you are responsible for removing all balloons. Balloons must be popped before trashing.
Does your venue provide alcohol?
We provide the use of a wet bar in the reception barn, but not alcohol and bar service. You must have a TABC Certified Bartender if you choose to serve alcohol at your event. TABC Bartenders must serve all alcohol from behind the bar. Caterers or a bartending service will take the responsibility and liability of alcohol service.
Does my event require Security?
A security officer is required at all events where alcohol is present and while alcohol is served. This service must be contracted 30 days prior to the event, and proof of such contract is required.
What are my responsibilities regarding set up and cleanup?
Short of cleaning the floor, you need to leave the space as you found it.
All items and trash brought by you, your vendors, or your guests are to be removed from the indoor space by the end of your rental period. The cleaning area and bar should be free of food and beverages and wiped down.
You are responsible for making sure that your vendors are completely finished and out by the end of your time frame. The Vendors are responsible for removing their trash. If your vendors do not remove their trash, you will be responsible for trash removal. We have an on-site dumpster for your use. You must remove all items too large to fit in the dumpster.
What is parking like? Do you offer valet parking?
Since this is an airport, parking is designated and strictly enforced.
Guests may pull into a paved area on the north side of the venue to drop off passengers. They will then be directed to park in the adjacent lot. Our parking area can accommodate up to 75 vehicles.
Guests staying at the home/s will have their own parking areas. Day guests are not permitted to leave their vehicles at the venue overnight.
Valet parking is not included in the rental fee. However, you may opt to use a valet vendor of your choice to allow a valet option for your event.